WordPress One-Time Help and Fix support service
If you need a support fix for a specific WordPress technical issue, and you don’t want the other maintenance services we offer, you can choose one-time support service.
We will check your WordPress site, including
back up your website,
scan for malware infections,
conduct problem testing,
compare your original website (if possible),
Finally, make a backup of the website (prepared for future).
One-time WordPress support fee: HK$1500 (no more than 3 working hours)
Initial Backup
Malware Scanning
Problem Diagnosis
Visual Comparison
Completion backup and Recommendations
Common WordPress Problems
- WordPress White Screen of Death
- Error Establishing Database Connection
- Connection Timed Out
- Broken Permalinks, Broken Images
- PHP – Call to undefined function
- PHP – Maximum execution time exceeded
- PHP – Errors – Unexpected = , ) , ( , T_STRING , T_ELSE
- Internal Server Error
- Being Hacked
- Maintenance Mode
- PHP Errors – cannot modify header information
- PHP Errors – Allowed memory size exhausted
- PHP Errors – Syntax Error
WordPress White Screen of Death
Error Establishing Database Connection
Internal Server Error – http error 500
The site is experiencing technical difficulties
(e.g. PHP syntax error)
Briefly unavailable for scheduled maintenance
(i.e. under maintenance mode)
Broken Permalinks, Broken URL
Start Service Request
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Contact: (852) 3502-4863
Fax: (852) 3007-4863
Email: info@supportweb.hk
Office: 1617A, Profit Industrial Building, 1-15 Kwai Fung Crescent, Kwai Fong, Hong Kong